Customer Reviews

Extremely helpful and patient with me. I had a very good experience with the purchase of my dream car a Chevy Corvette.

This visit was just for installing a back taillight part and a State inspection. The shop wasn���t busy so it was a quick visit.

The wrong part for my vehicle was order I was told that I would be able to get a loaner never heard from any one and my car was kept for an extra week

Got us on the road.

Second truck I have bought from Shane and Thomas. Him and his entire team were great help and gave the best price around. Highly recommend

My corvette and my chevy truck were never service on this date. you have the wrong person.

Friendly environment and welcoming staff. Dillon was an awesome member to do business with. Very relaxed and informative.

Easy and quick

Service advisor was friendly and helpful. My oil change was quickly done and had no issues afterwords

Easy to schedule an appointment. Service was great.

Yes my tire sincers only one was out now all are out why? I don't understand thoes things cost to replace not happy about that .

Service writer was kind of rude. Expressed unwillingness to work us into the schedule. Progress updates were only given upon me calling them.

One call to Jamie and a visit with him and Savannah made the sweet deal go so fast. They had a suburban picked out and ready for us to look at. We loved it bought it and drove home in it all in the same day. We love JK CHEVROLET!!

Great service and friendly staff

Scheduled transmission diagnosis or service /oil change/ tire rotation and balance a week in advance. Was told upon arrival that I woukd not have my transmission looked at that day because there was only 1 tech and the next avaliable appointment was in 3 months. She stated I should try Classic in Beaumont. That's understandable, but I would rather have been told before the appointment time so that I could have cancelled the appointment and tried to get in at the alternate dealership. Also the waiting area had a very strong smell of body odor. There was no coffee, water, or anything for customers. There is a vending machine but it only takes cash. I tried to walk around to get fresh air but got immediately bombarded with a gentleman (although a polite one) trying to get me to trade in my truck for a new one even though I clearly stated I was just there for service. oil change and tires took just short of 3 hours to complete but I was one of 2 people in the waiting room. I stated that my transmission was having issues and she just said better get it serviced before the power train warranty expires...yes...thats what I was trying to do. Please review the upcoming appointments and contact accordingly if the maintenance or service cannot be completed. I took a day off to bring my truck in.

My truck was there for 4 months. My company went under because of this. No compensation for loss of revenue. No response or updates while my truck was there. I always had to call.

Paulette Harvill at JK Chevrolet provides me excellent customer service. She sends me a reminder when my oil change is needed. Then when I ask her for days that work best for me to drop it off, she fits me into the schedule and then drops me off at my office.

I went to JK Chevrolet in a panic because it was the second time that my car wouldn't start. I had my brother and Auto Zone Technician to look at it thinking it was the battery but they found No Problem. After I go to JK Chevrolet the founded the problem within 15 minutes also they look at my car when I go there. Service was excellent and the technician was very helpful understanding my panic.

Dillon was great to work with, and we found everyone at the dealership to be very pleasant and helpful.

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