Confirmed Sales Customer
I'm highly disappointed with JK..I purchased a brand new vehicle within 2 weeks the check engine light comes..I notifies the dealership, they set up a appointment for a week later..In the meantime I have to drive my with check on causing more damage. Also I was told that when I drop my vehicle off for the appointment it will be there approximately 3days..Those 3 days at JK they don't offer any loaner vehicle's. At this moment I'm confused the only transportation I have ..Now I'm having a problem with driving my new vehicle with a check engine light on which cause more damage . JK doesn't have any loaner vehicles while my truck in the shop. Now I have to rent a vehicle while my truck in the shop and also pay a $800 dollar amonth truck note. Disappointed...
Damon G.
Port Arthur,
TX

Business Response
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